Healthier Chichester Partnership
Communications & Performance Management Project
Last updated: Apr 06
John Parsons
Description:
A 1 year project to develop a communications and performance management system for the Healthier Chichester Partnership.
Scope of Project:
Includes:-
· Safety
· Communications
· Marketing
· Public Relations
· Pathways
· Integrated Planning
· Performance Management
Planned Actions:
1. Promote the Healthier Chichester Partnership and its achievements, including development of website as an integrated information portal
2. Develop a register of stakeholders and key related networks
3. Develop an individually responsive communication system for those who are not internet users
4. Develop a learning resource
5. Develop an interactive performance assessment and accountability framework to demonstrate the value of the Healthier Chichester Partnership
Objectives:
Step 1 - Promote the Programme
Step 2 - Assess Needs and Priorities
Step 3 - Map Existing Services and Improve Information, Communications and Access
- Introduction of "smart working"
- Effective use of IT to support workplan
Step 4 - Sustain the Programme by Learning How to Continually Improve and Develop
Step 5 - Demonstrate Engagement and Progress
Milestones:
· July 05 - Promotion of HCP – website, leaflets etc
· Sep 05 – Register of stakeholders
· Sep 05 - Development of an interactive communications system
· Sep 05 - Development of a performance management system
· Oct 05 – Performance report
Outcomes:
1. Stakeholders are aware of the role and achievements of the Healthier Chichester Partnership
2. The Healthier Chichester Partnership provides a benchmark for other partnerships and networks
Achievements:
· Sustainable Communities Award application - Nov 05
· Pocket Guide produced and circulated
· Register established
· Website live
· Events calendar established - incomplete
· Performance system being tested
· Promotion campaign underway
Further Work:
· Further develop website
· Complete events calendar for next year
· Establish performance system
· Further work required to integrate with partner organisations performance systems + PSA targets etc
· More work on measuring added value
· Amber > Silver > Gold standard by 2006/7
· Audit of partership views
· Open Space
Lessons Learned:
- traditional organisation and management methods alone are not strong enough to build effective partnerships
- Information and Communications Management and Technology are key success factors
Any further comments:
Sponsor:
David Underwood
Locality Manager Adults – Western Sussex
West Sussex County Council
01243 752616
david.underwood@westsussex.gov.uk
N.B. transfers to John Kingdon on 15 Dec 05
Manager:
John Parsons
Service Development Manager
Western Sussex Primary Care Trust
john.parsons@wsx-pct.nhs.uk
9 College Lane
Chichester
PO19 6FX
tel: 01243 770794
mobile: 07899 956254
http://westernsussexhealth.com
Others Involved:
Jonathan Gardam
John Kingdon
David Underwood
Imogen Stephens
Related Networks:
PlanNet
CommsNet
Our Vision is:
A partnership that communicates openly and freely in pursuit of a healthier Chichester
Our vision is shared by:
Our priorities are:
Our objectives are:
National Strategy:
- National Standards, Local Action - Health and Social Care Standards and Planning Framework 2005/06–2007/08
- Making partnership work for patients, carers and service users: A strategic agreement between the Department of Health, the NHS and the voluntary and community sector
National Targets/Standards:
Priority I: Improve the Health of the Population
Priority II: Supporting People with Long-Term Conditions
Priority III: Access to Services
Priority IV: Patient/User Experience
Existing Commitments
Local Strategy:
Local Targets/Standards:
Promotion:
- Website live and interactive
- Leaflet produced
- Pocket Note produced
- HCP Board Register online
Assessment:
Access:
- File sharing available
- Messaging available
Learning:
- Sustainable Communities Award application - Nov 05
Accounts:
- Performance reports online and interactive
- Online event planning available
Our Vision is:
A partnership that communicates openly and freely in pursuit of a healthier Chichester
Our vision is shared by: